PrintDresser-Rand offers full after-sales service, providing monitoring and maintenance on all combined heat and power (CHP) systems supplied.
What sort of support?
Continuous monitoring and full maintenance is essential for the reliable and efficient operation of a CHP system. All Dresser-Rand systems are supported by:
- Remote 24-hour monitoring facilities located in the USA and UK
- Monthly reports that are produced for each system monitored, detailing both electrical and heating performance
- After sales support that is designed to suit the exact requirements of each client. Keeping client responsibility for control and operation of the system to a minimum allows clients to focus on their core business activities.
Inclusive maintenance contracts are offered, providing full service of CHP systems for both scheduled and unscheduled outages. All necessary engineering and consumable spare parts are included within the contract, and the Dresser-Rand's operating and reporting regime ensures minimum cost for all maintenance activities. Service agreements provide availability guarantees to which penalty and bonus schemes may be attached. Operation and maintenance contracts can be offered for up to twenty years.